Continuum helps home care organizations build stronger systems for serving Veterans through VA Community Care.
Develop consistent processes for receiving and managing Veteran referrals.
Track authorizations, expiration dates, service hours, and reauthorization needs.
Develop documentation standards that support consistency and communication.
Create workflows to identify upcoming authorization expirations and support timely follow-up.
Improve communication between the agency, Veteran, family, and VA healthcare team.
Educate administrative and care staff on Veteran-centered workflows and documentation.
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